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Review of Criteria Used to Measure Library Effectiveness

This article reports the results of a survey of literature on measures of library effectiveness. This survey led to the formulation of six criterion concepts (accessibility, cost, user satisfaction, response time, cost/benefit ratio, and use). The advantages and disadvantages of each method of measu...

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Dades bibliogràfiques
Autors principals: Evans, Edward, Borko, Harold, Ferguson, Patricia
Format: Artigo
Idioma:Inglês
Publicat: 1972
Matèries:
Accés en línia:https://ncbi.nlm.nih.gov/pmc/articles/PMC198632/
https://ncbi.nlm.nih.gov/pubmed/4554213
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