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How does mental health care perform in respect to service users' expectations? Evaluating inpatient and outpatient care in Germany with the WHO responsiveness concept

BACKGROUND: Health systems increasingly try to make their services more responsive to users' expectations. In the context of the World Health Report 2000, WHO developed the concept of health system responsiveness as a performance parameter. Responsiveness relates to the system's ability to...

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Detalhes bibliográficos
Main Authors: Bramesfeld, Anke, Wedegärtner, Felix, Elgeti, Hermann, Bisson, Susanne
Formato: Artigo
Idioma:Inglês
Publicado em: BioMed Central 2007
Assuntos:
Acesso em linha:https://ncbi.nlm.nih.gov/pmc/articles/PMC1931438/
https://ncbi.nlm.nih.gov/pubmed/17605786
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1186/1472-6963-7-99
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