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A profile of communication in primary care physician telephone consultations: application of the Roter Interaction Analysis System

BACKGROUND: Telephone consultations are a part of everyday practice, there is surprisingly little research on the subject. AIM: To describe the variation of consulting skills within a body of telephone consultations in primary care, highlighting the performance of one method of assessing the process...

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Autors principals: Innes, Michael, Skelton, John, Greenfield, Sheila
Format: Artigo
Idioma:Inglês
Publicat: Oxford University Press 2006
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Accés en línia:https://ncbi.nlm.nih.gov/pmc/articles/PMC1837845/
https://ncbi.nlm.nih.gov/pubmed/16638252
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