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Understanding the organisational context for adverse events in the health services: the role of cultural censorship
This paper responds to the current emphasis on organisational learning in the NHS as a means of improving healthcare systems and making hospitals safer places for patients. Conspiracies of silence have been identified as obstacles to organisational learning, covering error and hampering communicatio...
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| Главные авторы: | , |
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| Формат: | Artigo |
| Язык: | Inglês |
| Опубликовано: |
BMJ Group
2001
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| Предметы: | |
| Online-ссылка: | https://ncbi.nlm.nih.gov/pmc/articles/PMC1743449/ https://ncbi.nlm.nih.gov/pubmed/11743156 https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1136/qhc.0100257.. |
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