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The effect of reminder calls in reducing non-attendance rates at care of the elderly clinics
BACKGROUND—DNA ("did not attend") at outpatient clinics is an important problem costing the NHS an estimated £266 million annually. The national DNA rate for 1996-1997 for all clinics was 12%. The DNA rate at Hammersmith Hospital for the same year in the care of the elderly specialty was 2...
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| Main Authors: | , , , , |
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| Formato: | Artigo |
| Idioma: | Inglês |
| Publicado em: |
BMJ Group
2001
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| Assuntos: | |
| Acesso em linha: | https://ncbi.nlm.nih.gov/pmc/articles/PMC1741888/ https://ncbi.nlm.nih.gov/pubmed/11123393 https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1136/pmj.77.903.37 |
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