Using Public Reports of Patient Satisfaction for Hospital Quality Improvement

OBJECTIVE: To explore the impact of statewide public reporting of hospital patient satisfaction on hospital quality improvement (QI), using Rhode Island (RI) as a case example. DATA SOURCE: Primary data collected through semi-structured interviews between September 2002 and January 2003. STUDY DESIG...

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Detalhes bibliográficos
Main Authors: Barr, Judith K, Giannotti, Tierney E, Sofaer, Shoshanna, Duquette, Cathy E, Waters, William J, Petrillo, Marcia K
Formato: Artigo
Idioma:Inglês
Publicado em: Blackwell Science Inc 2006
Assuntos:
Hospital and Systems
Acesso em linha:https://ncbi.nlm.nih.gov/pmc/articles/PMC1713194/
https://ncbi.nlm.nih.gov/pubmed/16704506
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1111/j.1475-6773.2006.00508.x
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