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An assessment of the value of video recordings of receptionists.

Video recordings of receptionists at work in general practice were found to be useful for self assessment by the receptionists and enabled the doctors to see areas for improvement in the organization of the reception area.

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Detalhes bibliográficos
Main Authors: Sharp, A J, Platts, P, Turner, J H, Drucquer, M H
Formato: Artigo
Idioma:Inglês
Publicado em: 1989
Assuntos:
Acesso em linha:https://ncbi.nlm.nih.gov/pmc/articles/PMC1712121/
https://ncbi.nlm.nih.gov/pubmed/2560024
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