Effect of a Triage-based E-mail System on Clinic Resource Use and Patient and Physician Satisfaction in Primary Care: A Randomized Controlled Trial

OBJECTIVES: E-mail communication between patients and their providers has diffused slowly in clinical practice. To address concerns about the use of this technology, we performed a randomized controlled trial of a triage-based e-mail system in primary care. DESIGN AND PATIENTS/PARTICIPANTS: Physicia...

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Detalhes bibliográficos
Main Authors: Katz, Steven J, Moyer, Cheryl A, Cox, Douglas T, Stern, David T
Formato: Artigo
Idioma:Inglês
Publicado em: Blackwell Science Inc 2003
Assuntos:
Innovations in Education and Clinical Practice
Acesso em linha:https://ncbi.nlm.nih.gov/pmc/articles/PMC1494914/
https://ncbi.nlm.nih.gov/pubmed/12950483
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1046/j.1525-1497.2003.20756.x
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