Do Unmet Expectations for Specific Tests, Referrals, and New Medications Reduce patients' Satisfaction?

BACKGROUND: Patient-centered care requires clinicians to recognize and act on patients' expectations. However, relatively little is known about the specific expectations patients bring to the primary care visit. OBJECTIVE: To describe the nature and prevalence of patients' specific expecta...

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Detalhes bibliográficos
Main Authors: Peck, B Mitchell, Ubel, Peter A, Roter, Debra L, Goold, Susan Dorr, Asch, David A, Jeffreys, Amy S, Grambow, Steven C, Tulsky, James A
Formato: Artigo
Idioma:Inglês
Publicado em: Blackwell Science Inc 2004
Assuntos:
Original Articles
Acesso em linha:https://ncbi.nlm.nih.gov/pmc/articles/PMC1494793/
https://ncbi.nlm.nih.gov/pubmed/15566436
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1111/j.1525-1497.2004.30436.x
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