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Review of a computer based telephone Helpline in an A&E department.

OBJECTIVE: An audit of use of the telephone Helpline in the accident and emergency (A&E) department was conducted to establish the type of call, time, by whom the calls were made, appropriateness of advice given, and whether callers attended or not as advised, and also to obtain feedback from ca...

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Detalhes bibliográficos
Main Authors: Srinivas, S, Poole, F, Redpath, J, Underhill, T J
Formato: Artigo
Idioma:Inglês
Publicado em: 1996
Assuntos:
Acesso em linha:https://ncbi.nlm.nih.gov/pmc/articles/PMC1342767/
https://ncbi.nlm.nih.gov/pubmed/8894858
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