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An analysis of telephone calls to an inner-city accident and emergency department.

The general public in the UK often telephone accident and emergency (A&E) departments for medical advice. Such calls are usually dealt with by nursing staff in an informal manner (often with no written record of the call being made). The specific questions addressed in this study are who was cal...

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Bibliographic Details
Main Authors: Crouch, R, Patel, A, Williams, S, Dale, J
Format: Artigo
Language:Inglês
Published: 1996
Subjects:
Online Access:https://ncbi.nlm.nih.gov/pmc/articles/PMC1295817/
https://ncbi.nlm.nih.gov/pubmed/8758190
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