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A review of 7 years of complaints in an inner-city accident and emergency department.

In 7 years between 1982-88, 122 complaints were lodged against the Accident and Emergency department of King's College Hospital. A high percentage mentioned more than one aspect per complaint. Commonest were those regarding attitude (37.7%), missed diagnosis (36.6%), waiting time (32.8%), curso...

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Detalhes bibliográficos
Main Authors: Hunt, M T, Glucksman, M E
Formato: Artigo
Idioma:Inglês
Publicado em: 1991
Assuntos:
Acesso em linha:https://ncbi.nlm.nih.gov/pmc/articles/PMC1285728/
https://ncbi.nlm.nih.gov/pubmed/1854388
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