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Examining patient perceptions of quality care in general practice: comparison of quantitative and qualitative methods.

BACKGROUND. The consultation satisfaction questionnaire and surgery satisfaction questionnaire, and the critical incident technique have been identified as examples of, respectively, quantitative and qualitative (interview) techniques with considerable theoretical merit regarding the measurement of...

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Detalhes bibliográficos
Main Authors: Lewis, J R, Williamson, V
Formato: Artigo
Idioma:Inglês
Publicado em: 1995
Assuntos:
Acesso em linha:https://ncbi.nlm.nih.gov/pmc/articles/PMC1239230/
https://ncbi.nlm.nih.gov/pubmed/7619571
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