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Selecting the best responsive option to unexpected orders at the time of capacity-shortage using multi criteria decision models
The way orders are accepted or rejected is the most important factor in customer satisfaction and success of make-to-order systems. The incoming orders to such organizations have certain delivery date in which the customer expects the order to be fulfilled and delivered. In some cases, unexpectedly...
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| Main Authors: | , , |
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| Formato: | Artigo |
| Idioma: | Inglês |
| Publicado em: |
Growing Science
2014-06-01
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| Colecção: | Decision Science Letters |
| Assuntos: | |
| Acesso em linha: | http://www.growingscience.com/dsl/Vol3/dsl_2014_7.pdf |
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