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The influence of Total Quality Management on firms’ intellectual capital
Background: After carrying out an extensive literature review, it is clear that Total Quality Management (TQM) has a significant influence on many areas of companies. The development of quality management practices can lead to the generation of intellectual capital and thus become a key competitive...
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| Main Authors: | , , , |
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| Formato: | Artigo |
| Idioma: | Inglês |
| Publicado em: |
AOSIS
2018-11-01
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| Colecção: | South African Journal of Business Management |
| Assuntos: | |
| Acesso em linha: | https://sajbm.org/index.php/sajbm/article/view/396 |
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