Citação norma APA

Ramsey, M., & Barkhuizen, N. (2011). Organisational design elements and competencies for optimising the expertise of knowledge workers in a shared services centre. AOSIS.

Citação norma Chicago

Ramsey, Mark, e Nicolene Barkhuizen. Organisational Design Elements and Competencies for Optimising the Expertise of Knowledge Workers in a Shared Services Centre. AOSIS, 2011.

Citação norma MLA

Ramsey, Mark, e Nicolene Barkhuizen. Organisational Design Elements and Competencies for Optimising the Expertise of Knowledge Workers in a Shared Services Centre. AOSIS, 2011.

Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.