Organisational design elements and competencies for optimising the expertise of knowledge workers in a shared services centre

Orientation: Organisations are still structured according to the Industrial Age control model that restricts optimising the expertise of knowledge workers. Research purpose: The general aim of the research was to explore the organisation design elements and competencies that contribute to optimisin...

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Bibliographic Details
Main Authors: Mark Ramsey, Nicolene Barkhuizen
Format: Artigo
Language:Inglês
Published: AOSIS 2011-08-01
Series:SA Journal of Human Resource Management
Subjects:
knowledge
knowledge management
expertise of knowledge workers
organisational design
shared services centre
Online Access:https://sajhrm.co.za/index.php/sajhrm/article/view/307
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