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Effect of Relationships’ Quality on Patients’ Loyalty in Selected State Hospitals

Background: Given the competitive environment prevailing in the market, service organizations are looking for loyal customers and hospitals are no exception. In the meantime, attention to relationships’ quality and establishment of long term relationships have an important role. The object...

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Detalhes bibliográficos
Main Authors: Mohammad Aghily, Bahrami Bahrami, Razieh Montazeralfaraj, Babak Eshrati, Mohammad Ebrahim Eghbali Zarch
Formato: Artigo
Idioma:Inglês
Publicado em: Shahid Sadoughi University of Medical Sciences 2017-02-01
Colecção:Journal of Evidence Based Health Policy, Management & Economics
Assuntos:
Acesso em linha:http://jebhpme.ssu.ac.ir/browse.php?a_code=A-10-26-4&slc_lang=en&sid=1
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