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The Influence of Personal Values on Attitudes and Loyalty Stages

Although loyalty has been extensively investigated in the marketing discipline, there is a lack of attention to the relationship between personal values, loyalty and attitudes. Based on that, the objective of this study was to test the moderating role of personal values in the relationship between a...

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Auteurs principaux: Jorge Luiz Henrique, Plinio Rafael Reis Monteiro, Celso Augusto de Matos
Format: Artigo
Langue:Português
Publié: Universidade Federal de Santa Catarina 2013-08-01
Collection:Revista de Ciências da Administração : RCA
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Accès en ligne:https://periodicos.ufsc.br/index.php/adm/article/view/18424
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