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Impact of Critical and Auto Ticket: Analysis for Management and Workers Productivity in using a Ticketing System
Purpose – Ticketing system is common in Technical Support in Information Technology Industry. At present time, even management is using it. It serves as a way to connect the company and the client, end to end. Support Industry used this also to monitor and log all solutions and processes that come u...
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| Главные авторы: | , |
|---|---|
| Формат: | Artigo |
| Язык: | Inglês |
| Опубликовано: |
STEP Academic Publisher
2022-02-01
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| Серии: | International Journal of Computing Sciences Research |
| Online-ссылка: | https://stepacademic.net/ijcsr/article/view/293 |
| Метки: |
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