Creating a shared narrative: the use of causal layered analysis to explore value co-creation in a novel service ecosystem

Abstract Purpose The current business environments are increasingly dominated by the networked and systemic conceptualisation of value creation. However, surprisingly, little is known about the explicit and symbolic (inter)relationships between the different actors involved in the value co-creation...

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Bibliografiska uppgifter
Huvudupphovsman: Sanna Ketonen-Oksi
Materialtyp: Artigo
Språk:Inglês
Publicerad: SpringerOpen 2018-05-01
Serie:European Journal of Futures Research
Ämnen:
Service systems
Service ecosystems
Service-dominant logic
Value co-creation
Causal layered analysis
Futures literacy
Länkar:http://link.springer.com/article/10.1186/s40309-018-0135-y
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