Creating a shared narrative: the use of causal layered analysis to explore value co-creation in a novel service ecosystem

Abstract Purpose The current business environments are increasingly dominated by the networked and systemic conceptualisation of value creation. However, surprisingly, little is known about the explicit and symbolic (inter)relationships between the different actors involved in the value co-creation...

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Bibliographic Details
Main Author: Sanna Ketonen-Oksi
Format: Artigo
Language:Inglês
Published: SpringerOpen 2018-05-01
Series:European Journal of Futures Research
Subjects:
Service systems
Service ecosystems
Service-dominant logic
Value co-creation
Causal layered analysis
Futures literacy
Online Access:http://link.springer.com/article/10.1186/s40309-018-0135-y
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