Creating a shared narrative: the use of causal layered analysis to explore value co-creation in a novel service ecosystem

Abstract Purpose The current business environments are increasingly dominated by the networked and systemic conceptualisation of value creation. However, surprisingly, little is known about the explicit and symbolic (inter)relationships between the different actors involved in the value co-creation...

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Bibliografiske detaljer
Hovedforfatter: Sanna Ketonen-Oksi
Format: Artigo
Sprog:Inglês
Udgivet: SpringerOpen 2018-05-01
Serier:European Journal of Futures Research
Fag:
Service systems
Service ecosystems
Service-dominant logic
Value co-creation
Causal layered analysis
Futures literacy
Online adgang:http://link.springer.com/article/10.1186/s40309-018-0135-y
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