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Enscaling the mission statement as a procedure for organisational diagnosis
In this article a description is given of how an organisation's mission statement was used as the first step of an organisational improvement intervention. From the mission statement a thirteen-item scale and twenty open-ended questions were developed. The scale was applied to a stratified samp...
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Formato: | Artigo |
Idioma: | Inglês |
Publicado em: |
AOSIS
1991-03-01
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Colecção: | South African Journal of Business Management |
Acesso em linha: | https://sajbm.org/index.php/sajbm/article/view/892 |
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