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How physicians make sense of their experience of being involved in hospital users’ complaints and the associated mediation
Abstract Background The growing interest in hospital users’ complaints appears to be consistent with recent changes in health care, which considers the patient’s voice a valuable information source to improve health care. Based on the assumption that the clinicians’ lived experience is an essential...
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| 主要な著者: | , , , |
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| フォーマット: | Artigo |
| 言語: | Inglês |
| 出版事項: |
BMC
2019-01-01
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| シリーズ: | BMC Health Services Research |
| 主題: | |
| オンライン･アクセス: | http://link.springer.com/article/10.1186/s12913-019-3905-8 |
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