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STANDARDS FOR THE PHARMACY CUSTOMER SERVICE: OPINIONS OF DIRECTORS AND PHARMACEUTICAL PERSONNEL

Nowadays pharmacy organizations are actively introducing customer service standards into their activity. Efficiency of their introduction depends from the whole range of factors including the recognition of their significance and necessity by every expert. The purpose of the study is to compare the ...

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Bibliografische gegevens
Hoofdauteurs: O. A. Kulikova, L. I. Lavrentyeva
Formaat: Artigo
Taal:Russo
Gepubliceerd in: Pyatigorsk Medical and Pharmaceutical Institute - branch of Volgograd State Medical University 2015-11-01
Reeks:Farmaciâ i Farmakologiâ (Pâtigorsk)
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Online toegang:https://www.pharmpharm.ru/jour/article/view/158
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