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Total Quality Management in Libraries: A Short Review
Total Quality Management (TQM), is a management style that aimed at customer satisfaction. In the organisations in which TQM is applied customer is in the centre of the organization. In other words, in this kind of organisations the customer comes before everything else. Reaching the highest level o...
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Príomhúdar: | |
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Formáid: | Artigo |
Teanga: | Inglês |
Foilsithe: |
Türk Kütüphaneciler Derneği (Turkish Librarians' Association)
2013-11-01
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Sraith: | Türk Kütüphaneciliği |
Ábhair: | |
Rochtain Ar Líne: | http://tk.org.tr/index.php/TK/article/view/506 |
Clibeanna: |
Cuir Clib Leis
Gan Chlibeanna, Bí ar an gcéad duine leis an taifead seo a chlibeáil!
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