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IMPROVEMENT OF BUSINESS PROCESSES IN PUBLIC UTILITY COMPANIES
This paper analyzes business processes and improvements that are performed in public utility companies (PUC) with a focus on city sanitation company in Kragujevac. The importance of continuous improvements of processes, in PUC, will be explained through corrective and preventive actions that are acc...
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| Autor principal: | |
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| Format: | Artigo |
| Idioma: | Inglês |
| Publicat: |
University of Kragujevac
2019-12-01
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| Col·lecció: | Proceedings on Engineering Sciences |
| Matèries: | |
| Accés en línia: | http://pesjournal.net/journal/v1-n2/63.pdf |
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