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Application of a diagnostic framework based on the concepts of Workload Control to identify the problems related to the delivery reliability in a company of the aeronautical maintenance sector

Abstract The improvement in the performance of delivery reliability in Make-To-Order (MTO) companies is an important competitive criterion in the current market environment. This research investigates how a diagnostic framework can be used to identify how delivery reliability is influenced by Produc...

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Bibliographische Detailangaben
Hauptverfasser: Tatiana Kimura Kodama, Matthias Thürer, Moacir Godinho Filho
Format: Artigo
Sprache:Português
Veröffentlicht: Universidade Federal de São Carlos
Schriftenreihe:Gestão & Produção
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Online Zugang:http://www.scielo.br/scielo.php?script=sci_arttext&pid=S0104-530X2019000400207&lng=en&tlng=en
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