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The Effects of Online Text Comments on Patients’ Choices: The Mediating Roles of Comment Sentiment and Comment Content

As an increasingly important application of mobile social media usage, online healthcare platforms provide a new avenue for patients to obtain and exchange information, referring not only to online doctor’s advice but also to the patients’ comments on a doctor. Extant literature has studied the pati...

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Main Authors: Jing Fan, Huihui Geng, Xuan Liu, Jiachen Wang
Formato: Artigo
Idioma:Inglês
Publicado em: Frontiers Media S.A. 2022-05-01
Colecção:Frontiers in Psychology
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Acesso em linha:https://www.frontiersin.org/articles/10.3389/fpsyg.2022.886077/full
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