The Influence of Service Quality on Consumer Satisfaction at Muslimah Salon and SPA
The purpose of this research is to find out The effect of physical evidence, reliability, responsiveness, assurance and empathy (variable X) on consumer satisfaction (variable Y) at Muslimah Salon and SPA. Models used in this study is a model of causality or influence relationship. Method This rese...
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| Principais autores: | , , |
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| 格式: | Artigo |
| 語言: | Inglês |
| 出版: |
Sekolah Tinggi Agama Islam Taruna Surabaya
2022-09-01
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| 叢編: | International Journal of Islamic Thought and Humanities |
| 主題: | |
| 在線閱讀: | https://journal.staitaruna.ac.id/index.php/ijith/article/view/21 |
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