The Influence of Service Quality and Premium Amount on the Contribution Collectibility of PBPU Participants of BPJS Health in West Jakarta City

This study concludes that service quality and premium amount have a positive and significant effect on the contribution collectibility of PBPU participants in BPJS Health. Service quality is identified as the most dominant factor in improving contribution payment compliance. Practically, the findin...

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Autores principales:	Alvin Tio, Didip Diandra
Formato:	Artigo
Lenguaje:	Inglês
Publicado:	Yayasan Pendidikan Islam Bustanul Ulum Mojokerto, Jawa Timur 2026-07-01
Colección:	Danadyaksa
Materias:	Service Quality Premium Amount Contribution Collectibility BPJS Health PBPU Participants Payment Compliance
Acceso en línea:	http://e-journal.bustanul-ulum.id/index.php/danadyaksa/article/view/351
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