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EVALUATING THE READINESS FOR ISO 9001:2015 CERTIFICATION: A CASE STUDY

This quantitative exploratory paper evaluates the degree of adoption of a cooperative to Total Quality Management (TQM) practices as a precursor study for its readiness for ISO 9001:2015 Quality Management System certification.  Questionnaires were developed to explore practices already implemented...

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Autori principali: Oriel Omallao, Jonathan Gano-an
Natura: Artigo
Lingua:Inglês
Pubblicazione: Universitas Pelita Harapan 2024-05-01
Serie:DeReMa (Development Research of Management): Jurnal Manajemen
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Accesso online:https://ojs.uph.edu/index.php/DJM/article/view/7293
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