How Poor Reliability Affects Warranties: An Analysis of General Motors’ Powertrain Warranty Reduction
In 2015, General Motors (GM) announced, it was reducing its powertrain warranty from five years/100 000 miles to five years/60 000 miles. GM stated that warranty coverage did not influence consumers' decision-making process when purchasing a new vehicle. However, this paper presents an alternative p...
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| Principais autores: | , , , |
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| Format: | Artigo |
| Sprog: | Inglês |
| Udgivet: |
IEEE
2018-01-01
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| Serier: | IEEE Access |
| Fag: | |
| Online adgang: | https://ieeexplore.ieee.org/document/8283691/ |
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