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Performance Analysis of KNN and BERT Algorithms for Classifying Student Sentiments Towards Campus Services

This study addresses the limitations of campus service evaluation processes that are still conducted manually and are unable to optimally process students’ textual opinions. The objective of this research is to analyze and compare the performance of the K-Nearest Neighbor (KNN) and BERT algorithms i...

Celý popis

Uloženo v:
Hlavní autoři: Mutmainna Mutmainna, Heliawati Hamrul, Wawan Firgiawan
Médium: Artigo
Jazyk:Inglês
Vydáno: Politeknik Negeri Batam 2026-02-01
Edice:Journal of Applied Informatics and Computing
Témata:
sentiment analysis
knn
bert
indobert
student feedback
On-line přístup:https://jurnal.polibatam.ac.id/index.php/JAIC/article/view/11365
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