Evaluation of Governance and Management of Information Technology Services Using Cobit 2019 and ITIL 4
The implementation of E-government evaluation is already a necessity to know the level of process of governance and management of service and provide improvement suggestions for quality improvement. Evaluation of the governance and management of services at the Directorate Institutional, Directorate...
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| Principais autores: | , , |
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| Formato: | Artigo |
| Idioma: | Inglês |
| Publicado em: |
Ikatan Ahli Informatika Indonesia
2020-08-01
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| coleção: | Jurnal RESTI (Rekayasa Sistem dan Teknologi Informasi) |
| Assuntos: | |
| Acesso em linha: | http://jurnal.iaii.or.id/index.php/RESTI/article/view/2265 |
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