Analysis of User Complaints for Telecommunication Brands on X (Twitter) using IndoBERT and Deep Learning
Tweeting on different official accounts is what users of Twitter (X) do most frequently. These tweets ranging from compliments to critiques. One of the official accounts that gets a lot of tweets from its customers is Telkomsel, an Indonesian telecom company. This study aims to find the maximum acc...
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| Autors principals: | , |
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| Format: | Artigo |
| Idioma: | Inglês |
| Publicat: |
Universitas Pendidikan Ganesha
2024-07-01
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| Col·lecció: | Jurnal Nasional Pendidikan Teknik Informatika (JANAPATI) |
| Matèries: | |
| Accés en línia: | https://ejournal.undiksha.ac.id/index.php/janapati/article/view/76497 |
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