The Transformation of Municipal Services: towards Quality in the Public Sector
The development of the public service modernization seeks to facilitate services delivery to citizens, when and where they need them. For it, management and utilization of service quality have special relevancy. In this paper, we are trying to contribute for improving the relations between the small...
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| Principais autores: | , , , |
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| Formato: | Artigo |
| Idioma: | Inglês |
| Publicado em: |
General Association of Economists from Romania
2009-02-01
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| coleção: | Theoretical and Applied Economics |
| Assuntos: | |
| Acesso em linha: | http://www.ectap.ro/articole/365.pdf |
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