Effects of Intellectual Capital on the Service Quality of a Higher Education Institution (HEI) in San Luis Potosí, Mexico
Recent studies reflect on the management of Inte-llectual Capital (IC) and its fundamental role in organizational competitiveness and excellence of universities, through its effect on Service Quality (SC). The objective of this study is to analyze the effects of the IC in the SC fro...
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| Principais autores: | , , |
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| Formato: | Artigo |
| Idioma: | Inglês |
| Publicado em: |
Universidad Autónoma de Tamaulipas
2024-11-01
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| coleção: | Revista de Psicología y Ciencias del Comportamiento de la Unidad Académica de Ciencias Jurídicas y Sociales |
| Assuntos: | |
| Acesso em linha: | https://revistapcc.uat.edu.mx/index.php/RPC/article/view/479 |
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