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SERVICE QUALITY AND ORGANIZATIONAL EXCELLENCE AND THEIR RELATIONSHIPS WITH THE WADI RUM PROTECTED AREA EMPLOYEES' JOB SATISFACTION

This study aims to examine the impact of service quality and organizational excellence on employees’ job satisfaction at Wadi Rum Protected Areas located in Jordan. A total of 270 questionnaires containing 40 items are used to collect information from the respondents. Multiple regression analyses...

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Principais autores: Omar JAWABREH, Emad Al Dein Al FAHMAWEE, Ra'ed MASA'DEH, Haitham ABDELRAZAQ
Formato: Artigo
Idioma:Inglês
Publicado em: Editura Universităţii din Oradea 2024-05-01
coleção:Geo Journal of Tourism and Geosites
Assuntos:
service quality
organizational excellence
job satisfaction
jordan
Acesso em linha:https://gtg.webhost.uoradea.ro/PDF/GTG-2-2024/gtg.53223-1235.pdf
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