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Dynamic appointment scheduling for outpatient clinics with multiple physicians and patient choice

Mitigating the adverse effects of uncertainty in appointment systems, arising from heterogeneous patient needs and preferences, is critical to the effective use of scarce medical resources and patient satisfaction. This study addresses an online scheduling problem with multiple servers and considera...

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Bibliographic Details
Main Authors: Chongjun Yan, George G.Q. Huang, Yong-Hong Kuo, Jiafu Tang
Format: Artigo
Language:Inglês
Published: KeAi Communications Co., Ltd. 2022-03-01
Series:Journal of Management Science and Engineering
Subjects:
Online Access:http://www.sciencedirect.com/science/article/pii/S2096232021000044
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