A Study on Relationship Between Electronic Customer Relationship Management (E-CRM) and Customer Loyalty in the Banking Industry

The persistent and rapid evolution in Information and Communication Technologies (ICTs) has changed the banking industry's operations and services. To thrive in this dynamic market environment, banks have realized that they must implement E-CRM to enhance and improve the enduring relationship with t...

Olles dieđut

Bibliográfalaš dieđut

Váldodahkkit:	Mr. Pushpender Kumar, Ms. Anupreet Kaur Mokha
Materiálatiipa:	Artigo
Giella:	Inglês
Almmustuhtton:	Ramanujan College, University of Delhi, Delhi, India 2020-12-01
Ráidu:	Ramanujan International Journal of Business and Research
Fáttát:	e-crm customer loyalty banking industry regression analysis
Liŋkkat:	https://rijbr.in/1/article/view/224/187
Fáddágilkorat:	Lasit fáddágilkoriid Eai fáddágilkorat, Lasit vuosttaš fáddágilkora!