Digitization of Administration in Poland on the Example of Services Rendered by the Social Insurance Institution (ZUS)
The development of information society and continuous demand for fast and efficient administration services rendered for the benefit of citizens call for constant improvement of e-services and automation processes in administrative formalities. This paper evaluates services rendered by public admin...
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| Format: | Artigo |
| Sprache: | Inglês |
| Veröffentlicht: |
University of Applied Sciences in Bielsko-Biała
2022-12-01
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| Schriftenreihe: | Zeszyty Naukowe Wyższej Szkoły Finansów i Prawa w Bielsku-Białej |
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| Online-Zugang: | https://asej.eu/index.php/asej/article/view/687 |
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