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Assessing Quality Assurance Management Systems Through Total Quality Management Principles in Selected Higher Education Institutions in Zambia

This study assessed the Quality Assurance Management Systems in selected higher education institutions in Lusaka, Zambia, with a focus on familiarity, effectiveness, transparency, and their impact on institutional performance. A mixed-method and explanatory sequential design was used. It started wi...

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Detalhes bibliográficos
Principais autores: Evans Mwenda, Lee Caleb Mahlangu, Elizabeth Zyambo
Formato: Artigo
Idioma:Inglês
Publicado em: Stecab Publishing 2026-04-01
coleção:Journal of Arts, Humanities and Social Science
Assuntos:
Acesso em linha:https://journals.stecab.com/index.php/jahss/article/view/1738
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