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Artificial Intelligence Adoption in Event Logistics: Barriers, Critical Success Factors, and Expert Consensus from a Delphi Study

<i>Background</i>: Artificial Intelligence (AI) is increasingly adopted across logistics and service operations, yet limited research explains how it supports back-end event logistics or what factors enable or hinder its implementation. This study investigates how AI can be applied across event logi...

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Main Authors: Sofia Matias, Alvaro Lopes Dias, Leandro Pereira
Format: Artigo
Language:Inglês
Published: MDPI AG 2026-02-01
Series:Logistics
Subjects:
artificial intelligence
event logistics
technology adoption
digital transformation
Delphi method
barriers and critical success factors
Online Access:https://www.mdpi.com/2305-6290/10/2/48
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