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Evaluation of new public service delivery through digitalisation of personnel management in local government

Research on the digitalisation of public organisations has largely focused on digital functionality and has underexplored the administrative accountability and procedural transparency service values that information systems can mediate. This study evaluates the State Civil Apparatus Information Syst...

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Auteurs principaux: Beatus Tambaip, Ratri Ulyawarti Ningrum, M. Zaenul Muttaqin
Format: Artigo
Langue:Inglês
Publié: Frontiers Media S.A. 2026-06-01
Collection:Frontiers in Political Science
Sujets:
e-government
local government
new public service
personnel management
public administration
Accès en ligne:https://www.frontiersin.org/articles/10.3389/fpos.2026.1853944/full
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