Digital leadership role in developing business model innovation and customer experience orientation in industry 4.0
Industry 4.0 brings a new challenge for incumbent firms to anticipate new business model offered by emerging entries. The digital transformation is required by incumbent to develop innovation on product and service business model based on customer experience orientation. To support this transformati...
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| Auteurs principaux: | , , , |
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| Format: | Artigo |
| Langue: | Inglês |
| Publié: |
Growing Science
2019-06-01
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| Collection: | Management Science Letters |
| Sujets: | |
| Accès en ligne: | http://www.growingscience.com/msl/Vol9/msl_2019_162.pdf |
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