The growing pains of the 2024/2025 Portugal’s NHS telephone triage system national rollout

In 2024, the Portuguese NHS introduced “Ligue Antes, Salve Vidas” (“Call Before You Go, Save Lives”), making phone triage through the national SNS 24 line compulsory prior to an Emergency Department (ED) visit in most NHS Local Health Units. While the policy was rightfully concerned with improving t...

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Κύριοι συγγραφείς:	Francisco Goiana-da-Silva, Mário Amorim-Lopes, Fernando Correia, João Pereira, Afonso Ribeiro, Duarte Tude-Graça, Tomás Pessoa-e-Costa, Luís Cabral, Eduardo Costa, Alexandre Morais Nunes, Hutan Ashrafian, Ara Darzi
Μορφή:	Artigo
Γλώσσα:	Inglês
Έκδοση:	Frontiers Media S.A. 2025-10-01
Σειρά:	Frontiers in Public Health
Θέματα:	health system resilience emergency department digital health AI triage service overload healthcare optimization
Διαθέσιμο Online:	https://www.frontiersin.org/articles/10.3389/fpubh.2025.1694713/full
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