PENGARUH KUALITAS LAYANAN DAN NILAI YANG DIRASAKAN TERHADAP NIAT PEMBELIAN ULANG MELALUI MEDIASI KEPUASAN PELANGGAN RESTORAN SOLARIA DI SURABAYA
value to customer satisfaction, which in turn are as the determinants of repurchase intention at Solaria restaurant Surabaya. Service quality refers to perception of the extent to which the services are provided with customer expectation. Customer perceived value is based on the difference between...
Kaydedildi:
| Asıl Yazarlar: | , |
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| Materyal Türü: | Artigo |
| Dil: | Inglês |
| Baskı/Yayın Bilgisi: |
Research Center and Community Services
2014-04-01
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| Seri Bilgileri: | Journal of Business & Banking |
| Konular: | |
| Online Erişim: | https://journal.perbanas.ac.id/index.php/jbb/article/view/233 |
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