Examining the Relationship between Customer Service, Efficiency and Financial Performance: an Application on the Egyptian Public Sector Banks
A sound, well-functioning banking system has an essential role in the economic development and sustained growth of any country. Egypt has faced two unexpected shocks; the global financial crisis at the end of 2008 and the recent 2011, January revolution. The Egyptian banking system in general and pu...
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| Autors principals: | , |
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| Format: | Artigo |
| Idioma: | Árabe |
| Publicat: |
Ain Shams University, Faculty of Commerce
2016-04-01
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| Col·lecció: | المجلة العلمية للاقتصاد والتجارة |
| Matèries: | |
| Accés en línia: | https://jsec.journals.ekb.eg/article_163796_65c73c877acd812a4eaaf9b0f954765b.pdf |
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